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WestCode

Case study

PulseGrid. Know before your clients call.

Real-time network monitoring platform. A real-time network monitoring platform for MSPs and IT teams managing multiple client networks, designed, developed and hosted by WestCode.

  • Design
  • Development
  • Monitoring
  • Hosting
Visit pulsegrid.co.za

Illustration of the PulseGrid dashboard: 140 of 146 monitors online, 6 down, 96 percent uptime, with a list of the monitors currently down.

Illustration of the PulseGrid dashboard with sample data.

Designed, developed & hosted by WestCode

The challenge

Hearing about outages from your clients

MSPs and IT teams looking after several client networks need to know the moment something becomes unavailable, without checking each one by hand.

The solution

One place to see everything

PulseGrid continuously checks IP addresses, DNS, websites, routers and VPN servers, and shows their status on one live dashboard, with alerts by email and Slack.

What PulseGrid does

Know before your clients call.

  • Five monitor types

    IP addresses, DNS records, websites, routers and VPN servers, each with its own check logic and dashboard view.

  • 30-second checks

    A two-failure confirmation window cuts false alarms before anyone is alerted.

  • Instant alerts

    Email and Slack notifications the moment a monitor goes down.

  • Live dashboard

    KPI tiles, latency sparklines and status gauges that update in real time.

  • Event history

    Timestamped status changes with outage duration and latency data.

  • Team access

    Admin and member roles for the whole team.

What WestCode did

From architecture to maintenance

  1. 01

    Architecture

    Designed the application architecture and database structure.

  2. 02

    Development

    Built the application and its monitoring functionality.

  3. 03

    Interface

    Designed the dashboard and the user experience.

  4. 04

    Infrastructure

    Configured hosting and deployment.

  5. 05

    Monitoring

    Implemented monitoring and status tracking.

  6. 06

    Maintenance

    We continue to host, maintain and improve the platform.

We build it. We deploy it. We host it. We support it.

PulseGrid is one example of a platform designed, developed and hosted by WestCode.

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